Call Centre Agent Salary Guide: Base Pay & Commission
Call centre salaries vary by role (inbound vs outbound), shift, and performance. Learn base pay, commission structures, and earning potential.
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Inbound Agent: ₹500-800/day + small incentive
Outbound Agent: ₹600-900/day + 1-2% commission
Team Lead: ₹1000-1300/day
Quality Analyst: ₹800-1100/day
Manager: ₹1500-2000/day
Inbound vs Outbound Compensation
Inbound Agent (Customer Service)
Base: ₹500-800/day
Incentives: Process bonus (₹20-50/day) + small productivity bonus
With Bonus: ₹700-950/day
Best For: More stable, less stress
Outbound Agent (Sales/Collections)
Base: ₹600-900/day
Incentives: 1-2% commission on sales + targets bonus
With Bonus: ₹800-1500/day
Best For: Higher earning potential
Salary by Shift & City
Mumbai
Day: ₹700-950
Eve: +₹100
Night: +₹150
Bangalore
Day: ₹650-900
Eve: +₹100
Night: +₹150
Delhi
Day: ₹600-850
Eve: +₹80
Night: +₹120
Hyderabad
Day: ₹550-800
Eve: +₹80
Night: +₹120
Pune
Day: ₹550-800
Eve: +₹80
Night: +₹120
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